Thank you for choosing NorthPeak Truck Gear LLC. For your peace of mind, we offer convenient returns and refunds.
Return Period
Customers can apply for a return within 30 days of receiving the goods.
Return Conditions
Goods with quality issues can be returned or refunded.
Goods that are unsatisfactory for personal reasons can be returned.
Goods can still be returned after being opened.
Goods should be kept as intact as possible, with original packaging and accessories (if any).
Please provide a valid order number or proof of purchase.
Non-Returnable Items
Returns may not be processed in the following situations:
Damage caused by human error, modification, or improper use;
Severe wear and tear, missing major accessories, or items affecting resale caused by the customer;
Applications submitted after the return period.
Return Application Process
Contact customer service to submit a return application;
Provide order number, product information, and reason for return;
Customer service will review and provide a return address and return instructions;
Return the goods as required;
The warehouse will receive and inspect the goods and process the refund.
Refund Policy
Orders that meet the return criteria will be refunded.
Refunds will be processed via the original payment method.
After processing, refunds typically arrive in your payment account within 3-10 business days. The exact time may vary depending on the bank or payment institution.
Return Address
To ensure smooth return processing, please do not return the goods yourself.
Return Address:
208 Ore St, Palmerton, PA 18071
Contact Us
If you have any questions regarding returns, refunds, or after-sales service, please feel free to contact us:
Email: kyle@northpeaktruckgear.com
/info@northpeaktruckgear.com
Phone: 4846706182
NorthPeak Truck Gear LLC is committed to providing every customer with reliable products and a satisfactory shopping experience. Thank you for your support and trust.